/* YourCRM Support PWA — Inbox CSS */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

:root {
  --clr-primary:   #0284c7;
  --clr-primary-d: #0369a1;
  --clr-green:     #16a34a;
  --clr-amber:     #d97706;
  --clr-red:       #dc2626;
  --clr-bg:        #f1f5f9;
  --clr-surface:   #ffffff;
  --clr-border:    #e2e8f0;
  --clr-text:      #1e293b;
  --clr-muted:     #64748b;
  --clr-bubble-in: #ffffff;
  --clr-bubble-me: #0284c7;
  --radius:        12px;
  --safe-bottom:   env(safe-area-inset-bottom, 0px);
}

html, body {
  height: 100%;
  font-family: -apple-system, 'Segoe UI', Arial, sans-serif;
  font-size: 15px;
  background: var(--clr-bg);
  color: var(--clr-text);
  direction: rtl;
  -webkit-font-smoothing: antialiased;
}

/* ── Layout ──────────────────────────────────────────────────────────────── */
#ycs-pwa-root {
  display: flex;
  flex-direction: column;
  height: 100dvh;
  min-height: 100vh;
  overflow: hidden;
}

.ycs-topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 16px;
  height: 56px;
  background: var(--clr-primary);
  color: #fff;
  flex-shrink: 0;
  padding-top: env(safe-area-inset-top, 0px);
}
.ycs-topbar h1 { font-size: 17px; font-weight: 700; }
.ycs-topbar-actions { display: flex; gap: 8px; }
.ycs-topbar-btn {
  background: rgba(255,255,255,.18);
  border: none;
  border-radius: 8px;
  color: #fff;
  padding: 6px 10px;
  font-size: 13px;
  cursor: pointer;
}
.ycs-topbar-btn:hover { background: rgba(255,255,255,.28); }
.ycs-install-btn.ready {
  background: #fff;
  color: var(--clr-primary-d);
  font-weight: 700;
}
.ycs-topbar-btn:disabled {
  opacity: .65;
  cursor: default;
}
.ycs-push-badge {
  display: inline-block;
  width: 8px; height: 8px;
  border-radius: 50%;
  background: #4ade80;
  margin-right: 4px;
  vertical-align: middle;
}

/* ── Filter bar ──────────────────────────────────────────────────────────── */
.ycs-filter-bar {
  display: flex;
  gap: 6px;
  padding: 10px 12px;
  background: var(--clr-surface);
  border-bottom: 1px solid var(--clr-border);
  overflow-x: auto;
  flex-shrink: 0;
}
.ycs-filter-bar::-webkit-scrollbar { display: none; }
.ycs-filter-btn {
  border: 1px solid var(--clr-border);
  border-radius: 20px;
  padding: 5px 14px;
  font-size: 13px;
  white-space: nowrap;
  cursor: pointer;
  background: none;
  color: var(--clr-muted);
}
.ycs-filter-btn.active {
  background: var(--clr-primary);
  border-color: var(--clr-primary);
  color: #fff;
  font-weight: 600;
}

/* ── Views ───────────────────────────────────────────────────────────────── */
.ycs-view { display: none; flex: 1; flex-direction: column; overflow: hidden; min-height: 0; }
.ycs-view.active { display: flex; }
#view-chat { min-height: 0; }

/* ── Conversation list ───────────────────────────────────────────────────── */
.ycs-conv-list {
  flex: 1;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
}
.ycs-conv-item {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 16px;
  background: var(--clr-surface);
  border-bottom: 1px solid var(--clr-border);
  cursor: pointer;
  transition: background .1s;
}
.ycs-conv-item:active { background: var(--clr-bg); }
.ycs-conv-item.unread { border-right: 3px solid var(--clr-primary); }

.ycs-avatar {
  width: 44px; height: 44px;
  border-radius: 50%;
  background: var(--clr-primary);
  color: #fff;
  display: flex; align-items: center; justify-content: center;
  font-weight: 700; font-size: 17px;
  flex-shrink: 0;
}
.ycs-avatar.waiting { background: var(--clr-amber); }
.ycs-avatar.active  { background: var(--clr-green); }

.ycs-conv-body { flex: 1; min-width: 0; }
.ycs-conv-row1 { display: flex; justify-content: space-between; align-items: baseline; }
.ycs-conv-name { font-weight: 600; font-size: 14px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; max-width: 180px; }
.ycs-conv-time { font-size: 11px; color: var(--clr-muted); flex-shrink: 0; }
.ycs-conv-preview { font-size: 13px; color: var(--clr-muted); white-space: nowrap; overflow: hidden; text-overflow: ellipsis; margin-top: 2px; }
.ycs-unread-badge {
  background: var(--clr-primary);
  color: #fff;
  border-radius: 10px;
  padding: 1px 7px;
  font-size: 11px;
  font-weight: 700;
  flex-shrink: 0;
}

/* ── Status tags ─────────────────────────────────────────────────────────── */
.ycs-status { display: inline-block; padding: 2px 8px; border-radius: 10px; font-size: 11px; font-weight: 600; }
.ycs-status.open    { background: #eff6ff; color: #1d4ed8; }
.ycs-status.waiting { background: #fffbeb; color: #92400e; }
.ycs-status.active  { background: #f0fdf4; color: #166534; }
.ycs-status.closed  { background: #f8fafc; color: #64748b; }

/* ── Chat view ───────────────────────────────────────────────────────────── */
.ycs-chat-header {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 14px;
  background: var(--clr-surface);
  border-bottom: 1px solid var(--clr-border);
  flex-shrink: 0;
}
.ycs-back-btn {
  background: none; border: none;
  font-size: 22px; cursor: pointer; color: var(--clr-primary);
  padding: 4px; line-height: 1;
}
.ycs-chat-title { flex: 1; }
.ycs-chat-title .name { font-weight: 700; font-size: 15px; }
.ycs-chat-title .phone { font-size: 12px; color: var(--clr-muted); direction: ltr; }
.ycs-chat-actions { display: flex; gap: 6px; }
.ycs-action-btn {
  border: 1px solid var(--clr-border);
  border-radius: 8px;
  padding: 5px 10px;
  font-size: 12px;
  cursor: pointer;
  background: none;
  color: var(--clr-text);
}
.ycs-action-btn.close-btn { color: var(--clr-red); border-color: var(--clr-red); }

.ycs-messages {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 12px 14px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background: var(--clr-bg);
  -webkit-overflow-scrolling: touch;
}

.ycs-msg { display: flex; flex-direction: column; max-width: 80%; }
.ycs-msg.user  { align-self: flex-start; align-items: flex-start; }
.ycs-msg.bot   { align-self: flex-end; align-items: flex-end; }
.ycs-msg.agent { align-self: flex-end; align-items: flex-end; }

.ycs-msg-label { font-size: 10px; color: var(--clr-muted); margin-bottom: 2px; padding: 0 4px; }
.ycs-msg-bubble {
  padding: 9px 13px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.5;
  white-space: pre-wrap;
  word-break: break-word;
}
.ycs-msg.user  .ycs-msg-bubble { background: #fff; border-radius: 14px 14px 0 14px; }
.ycs-msg.bot   .ycs-msg-bubble { background: #dcf8c6; border-radius: 14px 14px 14px 0; }
.ycs-msg.agent .ycs-msg-bubble { background: var(--clr-primary); color: #fff; border-radius: 14px 14px 14px 0; }
.ycs-msg-time { font-size: 10px; color: var(--clr-muted); margin-top: 2px; padding: 0 4px; }

/* ── Reply form ──────────────────────────────────────────────────────────── */
.ycs-reply-form {
  display: flex;
  flex-direction: column;
  gap: 6px;
  padding: 8px 12px calc(10px + var(--safe-bottom));
  background: var(--clr-surface);
  border-top: 1px solid var(--clr-border);
  flex-shrink: 0;
  position: sticky;
  bottom: 0;
  z-index: 5;
}
.ycs-canned-bar {
  display: flex;
  gap: 6px;
  overflow-x: auto;
}
.ycs-canned-bar::-webkit-scrollbar { display: none; }
.ycs-canned-btn {
  border: 1px solid var(--clr-primary);
  border-radius: 16px;
  padding: 3px 10px;
  font-size: 12px;
  color: var(--clr-primary);
  background: none;
  cursor: pointer;
  white-space: nowrap;
  flex-shrink: 0;
}
.ycs-reply-row { display: flex; gap: 8px; align-items: flex-end; width: 100%; }
.ycs-reply-input {
  flex: 1;
  min-width: 0;
  border: 1px solid var(--clr-border);
  border-radius: 14px;
  padding: 10px 14px;
  font-size: 14px;
  font-family: inherit;
  resize: none;
  min-height: 44px;
  max-height: 100px;
  direction: auto;
  line-height: 1.4;
}
.ycs-reply-input:focus { outline: none; border-color: var(--clr-primary); }
.ycs-send-btn {
  min-width: 64px; height: 44px;
  border-radius: 14px;
  background: var(--clr-primary);
  border: none;
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.ycs-send-btn:disabled { background: #94a3b8; }

/* ── Empty / loading ─────────────────────────────────────────────────────── */
.ycs-empty { text-align: center; padding: 48px 24px; color: var(--clr-muted); }
.ycs-empty-icon { font-size: 48px; margin-bottom: 12px; }
.ycs-loading { text-align: center; padding: 32px; color: var(--clr-muted); font-size: 14px; }

/* ── Toast ───────────────────────────────────────────────────────────────── */
.ycs-toast {
  position: fixed;
  bottom: calc(24px + var(--safe-bottom));
  left: 50%; transform: translateX(-50%);
  background: #1e293b;
  color: #fff;
  padding: 10px 20px;
  border-radius: 20px;
  font-size: 13px;
  z-index: 9999;
  opacity: 0;
  transition: opacity .3s;
  pointer-events: none;
  white-space: nowrap;
}
.ycs-toast.show { opacity: 1; }